General terms and conditions

1. Definitions

1.1. These General Terms & Conditions apply to all services, offers, agreements, and deliveries provided by Barbara Blazevic Photogarphy.
1.2. The term “Client” refers to any individual or entity who has entered into an agreement with the photographer and accepted these terms.
1.3. The “Photographer” refers to Barbara Blazevic Photography.

2. Booking & Payment Terms

2.1. A 50% non-refundable deposit is required to confirm and secure your booking. The remaining balance must be paid before the scheduled photoshoot date.
2.2. Final photos will only be delivered once the full payment has been received.
2.3. Payments are made via bank transfer or another agreed-upon digital method.
2.4. Failure to complete payment may result in the cancellation of the delivery with no refund of the deposit.

3. Cancellations, Rescheduling & Delays

3.1. I believe that flexibility is part of the creative process, but to respect everyone’s time, cancellations must be made at least 48 hours in advance.
3.2. Cancellations made later or no-shows on the day of the session will be charged in full.
3.3. In the case of bad weather or unforeseen events, I may reschedule the session to ensure the best possible results.
3.4. Clients arriving more than 30 minutes late without notice may forfeit their session, with no refund of the deposit.
3.5. Sessions may be paused or ended if the welfare of dogs is at risk or if the animal appears unwell or mistreated.

4. Artistic Vision & Delivery

4.1. By booking a session, the Client acknowledges and agrees to the Photographer’s editing and artistic style.
4.2. I cannot guarantee that every moment or expression will be captured, especially when working with animals or children.
4.3. The Photographer will select and edit the final images. Requests for extensive or custom retouching may incur an additional fee.
4.4. Edited images are delivered within 3–4 weeks, unless otherwise communicated in writing.
4.5. RAW files or unedited images are not available for delivery.

5. Copyright & Usage

5.1. All photographs remain the intellectual property of the Photographer.
5.2. Clients may share their purchased digital images for personal use (e.g., social media, personal websites), provided proper credit is given to the Photographer.
5.3. Commercial use, entry into contests, or publication of the images requires written permission.
5.4. Clients may not alter, crop, apply filters, remove watermarks, or use the photos in collages without consent.
5.5. The Photographer reserves the right to use selected images for portfolio, promotional purposes, social media, or printed materials. Photos featuring people will only be shared with the Client’s consent.

6. Client Responsibility & Liability

6.1. Clients are responsible for themselves, their belongings, and their pets during the session.
6.2. Clients must ensure dogs are under control at all times. The Photographer is not liable for the behavior of animals during the shoot.
6.3. If equipment is damaged by a client or pet, the Client is responsible for covering the full replacement value.
6.4. In the event of any damage, the maximum liability of the Photographer will be limited to 50% of the total booking value paid by the Client.
6.5. The Photographer is not responsible for dissatisfaction due to choices made by the Client (e.g., outfits, grooming, visible weather conditions).
6.6. The Photographer is not liable for any damages to personal property, clothing, or other items during the session.
6.7. By booking a session, the Client agrees to indemnify and hold harmless the Photographer from any claims, damages, or expenses arising from the Client’s failure to comply with these terms, including responsibility for the behavior of animals or other individuals present during the session.

7. Complaints, Data Protection & Privacy

8.1. Any complaints must be submitted in writing within 7 days after delivery of the final images.
8.2. By booking a session, the Client agrees to the use of their personal data for the purposes of communication, invoicing, and service fulfillment. All personal information will be treated confidentially and in compliance with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act (AVG).
8.3. The Photographer respects your privacy and ensures that your personal data, such as name, contact details, and payment information, is used solely for the purposes of fulfilling the agreed-upon services and will not be shared with third parties unless necessary (e.g., payment processing, printing, or delivery services).
8.4. The Client has the right to access, correct, or request the deletion of their personal data at any time by contacting the Photographer directly.
8.5. The Photographer takes all reasonable measures to ensure that your personal data is securely stored and processed according to applicable data protection laws.

8. Governing Law

9.1. All agreements and services provided by the Photographer are governed exclusively by the laws of the Netherlands.
9.2. In the event of a dispute that cannot be resolved through mutual agreement, the matter shall be submitted to the competent court in the jurisdiction where the Photographer is established.
9.3. By booking a session, the Client agrees to these terms and conditions and acknowledges that they have been made available prior to confirmation.